sales@wxbychina.com
Round Pile Breaker 
Client Background
A renowned construction engineering company in Vietnam, a leader in the industry, focuses on the development and implementation of construction projects. The company not only owns its own pipe pile factory, producing high-quality concrete piles, but is also continuously seeking equipment to enhance construction efficiency and quality. Recently, the company required a pile breaker with a diameter range of 800-1000mm to meet the increasing demands of its projects. The client places high importance on equipment quality, service, and the security of the procurement process, aiming to establish a long-term partnership with a reliable supplier.
Initial Discussion to Address Client Concerns
During the initial contact, we provided the client with detailed technical manuals and product information about the pile breaker, highlighting its advantages in terms of diameter range and performance specifications to ensure it fully met their requirements. To address the client's concerns regarding payment security, we offered a reliable payment solution, which gained their approval. Conveniently, Beiyi’s factory in Vietnam had ample stock, enabling us to fulfill the client’s order immediately.
On-Site Visit
Upon learning that the equipment was in stock, the client expressed great interest and requested the warehouse address and contact information for an on-site inspection. We responded quickly, providing detailed visiting instructions. Two days later, the client's team arrived at the warehouse, conducted a thorough inspection of the pile breaker, and showed keen interest in the equipment’s structure, operation, and maintenance details. During the visit, our technical staff patiently answered the client's questions about equipment installation, after-sales service, and operation training, further strengthening the client’s trust and satisfaction.
Quality Inspection and Shipment
After the client confirmed their intention to purchase, we immediately initiated a strict pre-shipment quality inspection process to ensure each pile breaker met the highest standards. Multiple testing procedures were conducted to guarantee flawless equipment. Following this, we carefully arranged the packaging and transportation of the goods, ensuring the safety and accuracy of every step from the factory to the construction site.
On-Site Installation and Testing
Once the equipment arrived at the construction site, the factory promptly dispatched a professional installation team to carry out the on-site installation and commissioning. After installation, we conducted a joint test run with the client to verify the pile breaker’s actual performance and functionality. The test results were satisfactory, and the equipment performed excellently, fully meeting the client’s expectations.
Client Feedback
This procurement experience left a deep impression on the client. From the initial contact, payment confirmation, on-site inspection to the final quality inspection, delivery, on-site installation, and testing, every step reflected the professionalism and efficiency of our team. The client highly praised the quality of our products, our service attitude, and the smoothness of the entire procurement process. They also expressed their intention to continue working with us in the future, exploring further opportunities for collaboration.
HOME
ABOUT
PRODUCTS
CASES
VIDEOS